Privacy & Data Protection Policy

Safaa Al Baseerah Telecom & IT Co. (SAC) is committed to protecting the privacy, confidentiality, and security of all personal data provided by visitors, clients, and partners. This policy strictly complies with the Personal Data Protection Law (PDPL) enacted in the Kingdom of Saudi Arabia and the regulatory frameworks established by SDAIA (Saudi Data and Artificial Intelligence Authority) and CST (Communications, Space & Technology Commission).

We collect essential professional and personal information required to deliver turnkey telecom services and process project inquiries: • Identity & Contact Information: Full name, job title, company name, corporate email address, and direct phone number. • Project & Quotation Specifications: Scope of telecom works, project geographical location (Riyadh, Jeddah, or regional KSA), and requested services (FTTH/FTTX fiber laying, civil works, power systems, smart security). • Technical & Usage Data: IP address, browser type, operating system, pages viewed, and session identifiers collected to optimize site performance and cybersecurity.

We process personal and corporate data strictly for legitimate and lawful business purposes: • Reviewing engineering quotation requests and performing preliminary project assessments. • Providing direct customer service and responding to sales and technical support inquiries. • Executing and managing contracted infrastructure deployments with our telecom clients and partners. • Fulfilling legal, regulatory, and statutory requirements governed by Saudi Arabian authorities. • Ensuring web platform stability, monitoring service quality, and preventing cyber threats.

At SAC Telecom, we implement robust technical, administrative, and physical security measures to safeguard data against unauthorized access, disclosure, alteration, or loss: • End-to-end encryption for transmitted data using industry-standard SSL/TLS 256-bit protocols. • Secure hosting infrastructure protected by next-generation firewalls and intrusion prevention systems. • Strict role-based access control limited to authorized engineering and customer support personnel bound by non-disclosure agreements.

SAC Telecom never sells, rents, or monetizes personal data. Data is disclosed only in the following legitimate circumstances: • Licensed telecom operators and municipal entities (such as stc, Mobily, Zain, Salam) when necessary to secure trenching permits and route approvals. • Trusted technology infrastructure providers operating under strict confidentiality and data protection covenants. • Mandatory compliance with judicial mandates or regulatory orders issued by competent Saudi Arabian authorities.

Under the Saudi Personal Data Protection Law, you hold comprehensive rights regarding your personal information: • Right to be Informed: Understanding the legal basis and purposes of data collection. • Right of Access: Requesting a copy of your personal data stored within our systems. • Right to Rectification: Requesting correction or updating of inaccurate or incomplete data. • Right to Erasure / Destruction: Requesting deletion of your data once the processing purpose concludes, subject to statutory retention mandates. • Right to Withdraw Consent: Withdrawing consent at any time without retroactive impact on lawful prior processing.

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If you have questions regarding this Privacy Policy or wish to exercise your data subject rights, please reach out to our Data Protection & Compliance Team: